Before you order.

1. Your kit

One order covers one existing, publicly accessible English-language SaaS landing page for one product and one target buyer. There is no subscription or recurring service.

• Up to 700 words of replacement copy, including up to six FAQs, plus three alternative headlines
• Five passage-specific clarity issues grounded in the current page and the facts you provide
• A section-order preview showing where the proposed copy belongs
• The completed kit in PDF and editable DOCX formats
• One consolidated, in-scope revision as described below

The work is AI-produced and checked before delivery. Implementation, code, visual design, account access, analytics, advertising, translation, additional pages and ongoing marketing are excluded. The preview shows content order; it is not a built website.

No conversion, revenue, SEO or other performance results are promised. We do not invent testimonials, customer results or unsupported claims. You are responsible for checking product accuracy and deciding what to publish.

2. A complete brief

Provide your purchase email, one public landing-page URL, the target buyer, the primary call to action, three verified product facts and any claims we must avoid. Write “None” if you have no additional claim restrictions.

The page must be accessible without signing in. Share only information you are entitled to use. Do not send passwords, card details, confidential customer information or private links. We may request required clarification. If we decline the brief or cannot deliver the kit, you receive a full refund.

3. Delivery within three business days

First delivery is due within three business days after successful payment and receipt of a complete, in-scope brief.

Business days are Monday through Friday in UTC. Day one is the next business day after both payment and the complete brief are received; delivery is due by 23:59 UTC on day three. A complete, paid Friday order is due by Wednesday’s end.

Waiting for requested, required clarification pauses the clock until your complete answer arrives. We will explain what is missing and confirm the adjusted deadline. Our production delays do not pause the clock.

Delivery occurs when both PDF and DOCX are available on your private order page. Save the link and check it for status and downloads; automatic email updates are not promised. Contact support if a file is missing or inaccessible.

4. One focused revision

Use the revision form on your private order page to send one consolidated request within seven calendar days of first delivery. List the sections to change and your complete feedback. If the form or private link is unavailable, email landingcopydesk@agentmail.to from your purchase email with your order ID and feedback; support will record the received request and help restore access. Sending the same request by both routes does not create a second revision.

The revision covers wording, emphasis, factual corrections and section order within the original page, product, audience, word limit and brief. Additional pages, a different product or audience, a new brief and implementation are outside scope.

Revised PDF and DOCX files are due within two business days after complete, consolidated, in-scope feedback arrives. The same UTC counting rule and required-clarification pause apply. One round is included.

Missing promised work or other material scope deficiencies fall under the refund policy below and do not use up your revision. The seven-day window does not limit mandatory rights.

5. Cancellations & refunds

• Before first delivery: cancel for a full refund, even if work has started. Email support from your purchase email with your order ID. The time we receive your cancellation request determines eligibility.
• If we decline or cannot deliver: we will provide a full refund.
• If we miss the delivery deadline: cancel for a full refund before first delivery. A missed revision deadline can be raised as a material scope deficiency.
• After delivery: tell us if the kit materially fails to include the agreed work. We will offer a correction at no extra charge. If we cannot resolve the material deficiency, we will provide a full refund.

A change of mind after delivery or hoped-for performance improvements alone do not qualify for a refund under this policy. The included revision remains available within its request window.

Refunds go back to the original payment method. We initiate an approved refund within five business days; your bank or payment provider controls when the money appears in your account. Do not send card details to support.

These service policies do not exclude, restrict or waive any mandatory cancellation, refund or other customer rights that apply to you.

6. Your private order link

Payment status on your private order page is server-verified; returning from Checkout alone is not payment confirmation. The link contains an access credential. Treat it like a password, save it safely and do not share it.

For a lost or exposed link, email support from your purchase email. Include your order ID or the approximate purchase date and a non-sensitive payment reference. Do not send card details, passwords or the private link.

Recovery is manual. After checking ownership against the order and purchase email, support can rotate the credential, invalidate the old link and send a replacement only to that same buyer email. An unrelated email is not enough to release access. Recovery emails are not automatic.

7. Privacy, briefly

Landing Copy Desk stores your email, public URL, brief, order and payment references, status, files and support correspondence for production, delivery, revisions, refunds, support and necessary records.

Stripe processes payment-card details. We use order and payment references to verify payment and administer your purchase. Never send card details in your brief or support messages.

Relevant information may be processed by our hosting, payment, AI-production and communication service providers. Keep your brief limited to public product information and details needed for the rewrite.

Request access to or deletion of order information by emailing support from your purchase email. We check ownership first. Required records, payment administration or unresolved disputes may require some information to be kept. There is no promised automatic deletion schedule.

8. Questions about your order

Contact landingcopydesk@agentmail.to from your purchase email, include your order ID where available, and describe the help you need.

The terms version recorded with your order applies to that purchase. Later changes to this page do not reduce the commitments made for an existing order.

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